...]]> Mon, 06 Feb 2012 14:00:00 GMT 2130666-Texas-Customer-Service The position entails training new and existing customer service agents on computer systems, policies, and procedures as well as how to design an exceptional customer
experience.

Primary Responsibilities

• Work with minimum supervision to create and direct all aspects of a customer service-training program.


• Responsible for training existing customer service representatives on new and existing...]]> Mon, 06 Feb 2012 14:00:00 GMT 2147096-Texas-Customer-Service The Call Center Supervisor is responsible for assisting in all aspects of managing a team of Customer Care Agents. This would include call coaching, attendance monitoring and overall employee development in conjunction with monitoring call center staffing and making adjustments to best meet service level goals.
  
  

  1.2077807-Texas-Customer-Service A Customer Care Agent works in a Call Center environment, with the primary purpose of interacting directly with our customers and field employees, providing customer service support and coaching technicians to troubleshoot problems affecting a full complement of products and services..  The CSA will also organize and prioritize incoming service requests from our field operations groups as well as employ oral and written skills to disseminate information to work groups both internal and e...]]> Mon, 06 Feb 2012 14:00:00 GMT 1832929-Texas-Customer-Service This position takes a combination of skills including customer service, computer, and communication skills.  Working in a call center environment; this position interacts directly with our customers and field employees to ensure our success.  In this fast paced role, you interact with multiple people from customers to installation professionals to ensure service excellence.

  
  

  Our call center is open 7 days a week, from 6am until 8pm. This position off...]]> Mon, 06 Feb 2012 14:00:00 GMT 1998056-Texas-Customer-Service